Advocacy in Action | Accident Claims
While out of state on a vacation, a member had a collision with a tree while skiing…all at about 30 mph! Thankfully, he survived but not without major damage to various body systems. He was flown to the closest trauma center, had multiple surgeries and afterwards, had intense therapy. In total, the member was looking at over half a million dollars in claims. To make matters worse, some of those claims were with out of network providers.
His Patient Advocate spent months working on his case. She helped coordinate his step down and transfer to a new care unit that was in his home town, she helped with prescription issues and when the time came for him to go home, she even helped him coordinate durable medical equipment access. To wrap everything up, the Patient Advocate audited the all of the bills from this horrible accident. The member had bills just under $550,000 and in the end only had a member responsibility of about $6,000.
Thank you so much for everything, you’re amazing!!
At Brinson Benefits, we care about the patient’s best interest. We believe the patient should have an available healthcare navigator and advocate. Our Patient Advocates at The Purple Card® are highly trained to educate members about available benefit programs. They work hard to resolve issues with providers and insurers.
The Purple Card® is an independent health care advocacy and assistance service. Our Patient Advocates provide time and cost-saving services to resolve concerns about benefits programs. We not only assist our members, but we also educate them on ways to maximize health care coverage and other available benefit programs.
