Advocacy in Action | Dentist Billing Refund
A member knew that something wasn’t right with how her dentist was billing. She thought she was due a refund but her provider would not give it to her and she needed help…Purple Card help! Her patient advocate reviewed her bills, her explanation of benefits and stayed in communication with her provider. After over a month of hard work, The Purple Card was able to secure a refund of over $2,200! This was a major win for the member!
THANK YOU!!! I can’t believe I almost just got tired of arguing with them and let this go. I wouldn’t have pursued it, had I not went to our benefit meeting this past fall. You are awesome! Thank you so much!!!!
At Brinson Benefits, we care about the patient’s best interest. We believe the patient should have an available healthcare navigator and advocate. Our Patient Advocates at The Purple Card® are highly trained to educate members about available benefit programs. They work hard to resolve issues with providers and insurers.
The Purple Card® is an independent health care advocacy and assistance service. Our Patient Advocates provide time and cost-saving services to resolve concerns about benefit programs. We not only assist our members, we educate them on ways to maximize health care coverage and other available benefit programs.
