The Three Key Phrases for a Smarter Adoption of AI

Like so many other rapidly modernizing professions, HR is undergoing a massive transformation from the advent of AI-assisted technology. When used properly, machine learning and artificial intelligence (AI) can be a powerful and valuable assistant, one that can automate tedious and time-consuming tasks, augment human capabilities, and amplify human functions. The cost of AI, when used properly, can be almost nominal, and it can even pay off a high ROI after increases in productivity. 

At its core, machine learning is about developing technology that mimics the complexity of the human mind, memory, and emotional capabilities. If your company has not been an early adopter of AI technology, consider implementing it in phases, rather than all at once. Below we will outline a three-stage model for using machine learning to assist and streamline processes at work.

Step 1: Integrate AI for Hiring

One of the key benefits of machine learning and AI technology is the ability to help hiring managers compose more effective and attractive job descriptions. These apps have the power to gather information from a company’s former job postings—as well as similar postings from other companies—to make intelligent recommendations on keywords and search engine optimization (SEO). 

Step 2: Let AI Help you Eliminate Repetitive Tasks

If you’ve ever spent a chunk of your morning scheduling meetings or transcribing notes, you will benefit enormously from AI-assisted technology that can make these simpler and shorter for you. Administrative tasks like scheduling, rescheduling, and canceling meetings can all be automated with AI technology currently available on the market today. 

Step 3:  Use AI Chatbots to Transform Ad Strategy, Customer Service, and More

If you work for an agency or consultancy, you may find that your digital ad strategy can be enhanced with chatbots that answer product questions and act as a customer service medium. When this strategy is woven into your sales journey, it eliminates the need for manpower to answer FAQs and route customer service questions, freeing up your team’s time for more complex transactions. 

Originally featured in UBA’s November 2019 HR Elements Newsletter.