Resources

Advocacy in Action | New Coverage Call Ahead Assistance

A member’s medical coverage was being changed from one plan to another and the carrier’s system was not yet updated to reflect the new benefits or eligibility information.  The member had several scheduled appointments for tests and procedures and needed the help of their Patient Advocate to ...

Employee Benefits | Do your employees love your benefits as much as you do?

Employers and HR professionals must adopt employee benefits strategies that resonate with their workforce. A recent survey revealed a disconnect between how HR personnel perceive benefits and how employees experience them. Employers can use four key strategies to attract and retain top talent. ...

Gag Clause Prohibition Compliance Attestation

Title II (Transparency) of Division BB of the Consolidated Appropriations Act (“CAA”) prohibits group health plans from entering into an agreement with a health care provider, network or association of providers, third-party administrator (TPA), or other service provider that include language ...

Workplace Culture | Reviewing Your Bereavement Leave Policy

Losing a loved one is a deeply emotional and mentally challenging experience. It is a time when individuals need support, understanding, and time to grieve. Bereavement leave is a compassionate gesture and a vital benefit for employee well-being. What is bereavement leave? Bereavement leave is ...

IRS Releases 2024 Benefit Plan Limits

The IRS recently released the 2024 benefit plan limits based on the annual cost-of-living adjustments in the Internal Revenue Code. These limits take effect beginning January 1, 2024. Final limits for health FSAs and DCAPs are still pending. Employers should update their Summary Plan ...

Compliance Recap | October 2023

October saw the release of adjusted civil penalties for HIPAA violations, ACA requirements, and Medicare Secondary Payer rules. Health plan limits and maximums for 2024 including high deductible health plans (HDHPs), health savings accounts (HSAs) flexible spending accounts (FSAs), and ...

Dear HR Manager from Now Hiring

Dear HR Manager, I need help finding candidates for open positions in today’s tight job market. Do you have recommendations for sources I may have yet to think to tap into? – Now Hiring Dear Now Hiring, The last few years have been challenging for job seekers and employers alike. The ...

Advocacy in Action | HRA Reimbursement

A member desperately needed surgery and was very concerned because the surgical center was requesting a $2,000 upfront payment. The member had no idea how he was going to come up with the money on such short notice. He called The Purple Card® for help.  The member’s insurance plan had a $5,000 ...

Dear HR Manager from Hybrid Schedule

Dear HR Manager, My company had offered flexible remote work options but has now mandated that employees return to the office at least twice a week. My team works well in the remote setting, but I also see the benefits of in-person collaboration. How do I establish a new hybrid schedule ...

FAQs on Implementation of Transparency in Coverage Regulations (ACA Part 61)

The Department of Labor (DOL), the Internal Revenue Service (IRS), and the Department of Health and Human Services (HHS) (collectively, the “Departments”) recently issued FAQ guidance on Part 61 of the Affordable Care Act (ACA), addressing the implementation of the transparency in coverage ...

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